Shipping Information
Delivery Time and Cost
We offer you a variety of global shipping methods, you can choose your preferred method during the ordering process.
| Mailing method | Area | Delivery time (working days) | cost |
|---|---|---|---|
| Flatbed transport | America / Canada | 8 - 15 | 15 美元 |
| United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 10 - 20 次 | ||
| Brazil, Italy, Argentina, Chile, Mexico | 15 - 35 | ||
| All other countries | 10 - 25 次 | ||
| Brazil | 10 - 25 次 | ||
| Latin America (excluding Brazil) | 7 - 15 | ||
| Latin America (excluding Brazil) | 5 - 8 | ||
| Expedited shipping (DHL/FEDEX/UPS/TNT) | Worldwide (excluding Brazil) | 3 - 7 | 18 美元 |
Free Shipping:
Our website is running a free shipping promotion. You will get free shipping on:
Flatbed Shipping -> Up to $120
DHL/FEDEX/UPS/TNT -> Up to $240
*Note: Standard shipping times may extend to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America due to longer customs clearance times.
Shipping time = Order processing time + Estimated delivery time.
Order processing time: We may need to confirm your payment before we can ship your item. We will do our best to minimize delays and aim to process and dispatch all orders within 24 hours, or 48 hours during promotional periods. However, sometimes, we may be waiting for shipment from designer suppliers.
Estimated delivery time: For reference only, it is calculated from the date of shipment. Our delivery time starts from the moment of acceptance of the order and includes the 48-hour period during which your item is processed and dispatched from our warehouse.
*Note: Shipping time may extend to 15-30 days due to customs clearance times. We work closely with our shipping partners to minimize the potential impact of customs delays for our international customers
Track your order
Once your purchase reaches you, we will send you a tracking number with a link that allows you to track your package.
Track Your Order
All products on our website are free of sales tax
. Customers purchasing from service countries will incur the relevant customs duties or import taxes. These charges are not included in the final purchase price. Import duties or tax charges will be invoiced to you directly by DHL or your designated import broker. We recommend that you contact your local customs agency to determine the landed cost price before your purchase is completed.
Fortunately, our website has accumulated a wealth of experience and can help 95% of customers avoid customs duties or import taxes through our shipping agents. Almost most of you will enjoy tax-free shopping here. Our delivery department may change your shipping method options to increase the success rate of duty-free depending on the destination of the shipment.
Insurance
Our website provides insurance for each purchase while it is in transit until it is delivered to your designated delivery address. We require a signature for any delivery, at which point the responsibility for the goods you purchased transfers to you. If you designate a recipient other than you for delivery purposes (such as a gift), you accept that evidence of their signature (or at that delivery address) is evidence of delivery and fulfillment by our website, and transfer responsibility in the same manner.
Please note that if no signature is collected, you agree to our terms and conditions and acknowledge that our website may leave your package outside the premises at the delivery address you provide without obtaining a signature as proof of delivery. You authorize our website to leave the package at the delivery address without obtaining a signature and to release and indemnify our website from any liability for any loss or damage that may result from leaving the package at your delivery address without obtaining a signature.
Return Shipping Costs
We strongly recommend that you ship returns via your local postal service rather than DHL/UPS/FEDEX, which may incur customs duties. Please refer to our Return Policy for more information.